elon bat Privacy Policy

1. Data We Collect

elon bat collects personal data from players through several mechanisms: directly during account registration and profile management, automatically through your use of the platform, and occasionally from third-party sources such as payment processors and identity verification partners. The categories of personal data we collect are described below.

1.1 Registration and Identity Data

When you create an elon bat account via the elon bat Login page, we collect the following information:

• Full legal name (as it appears on your National Identity Card or passport)
• Date of birth (for age verification — elon bat is strictly 18+ only)
• Residential address in Bangladesh (city, district, and postal code)
• Mobile phone number
• Email address
• Username and encrypted password (passwords are never stored in plain text)

1.2 Financial and Payment Data

To process deposits and withdrawals, elon bat collects:

• Mobile banking account numbers for bKash, Nagad, Rocket, and Upay transactions
• Bank account details where bank transfer payment methods (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) are used
• Masked card numbers and card type for Visa and Mastercard transactions (full card numbers are never stored on elon bat servers — card processing is handled by PCI-DSS compliant third-party processors)
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references

All financial data is denominated in Bangladeshi Taka (BDT). elon bat does not store full card numbers, CVV codes, or mobile banking PINs on its own servers.

1.3 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may collect copies of:

• Government-issued photo identification (National Identity Card, passport, or birth certificate)
• Proof of residential address (utility bills, bank statements, or official correspondence dated within the last three months)
• Proof of payment method ownership (screenshot of mobile banking account screen or bank statement)

1.4 Technical and Usage Data

When you access elon bat, our systems automatically record technical information including:

• IP address and approximate geographic location (city/district level)
• Device type, operating system, and browser version
• Pages visited on elon-bat.com, time spent on each page, and navigation path
• Game sessions accessed, bet amounts placed, and game outcomes (for account history and dispute resolution)
• Login timestamps and session duration
• Referral source (how you arrived at elon-bat.com)

This technical data is used to maintain platform security, detect fraudulent activity, diagnose technical issues, and improve the overall user experience. It is not used to build advertising profiles for third-party marketing purposes.

1.5 Communication Data

If you contact elon bat's support team, participate in any survey, or submit a complaint, we retain records of that correspondence. This includes messages sent via our support email ([email protected]), any feedback forms completed on the platform, and notes made by our support staff during the resolution of your query. These records are held to ensure continuity of service, handle any subsequent disputes, and improve our support quality.

2. How We Use Your Data

elon bat processes personal data only where there is a lawful basis for doing so. The primary lawful bases on which we rely are: performance of a contract (providing you with the betting and casino services you have signed up for), compliance with a legal obligation (KYC, anti-money-laundering, age verification), and our legitimate interests (fraud prevention, platform security, and service improvement).

elon bat does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for investigation (for example, as part of our fraud detection or responsible gaming monitoring), a member of our team reviews the flag before any account action is taken.

3. Data Sharing & Disclosure

elon bat does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Your personal data may be disclosed to carefully selected third parties only in the circumstances described below, and only to the extent strictly necessary for the stated purpose.

3.1 Payment Processing Partners

To facilitate deposits and withdrawals, elon bat shares relevant financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each of these providers operates under its own privacy and data protection framework. elon bat shares only the minimum data required to execute the transaction and does not provide payment partners with browsing, game history, or betting data.

3.2 Identity Verification Providers

Where identity verification services are performed by a third-party KYC provider, your submitted identity documents and personal details are transmitted securely to that provider for the purpose of verifying your identity and age. KYC providers engaged by elon bat are contractually bound to process your data solely for verification purposes and to delete submitted documents once the verification process is complete.

3.3 Technology and Infrastructure Partners

elon bat's platform is hosted on secure cloud server infrastructure. The hosting provider may have incidental access to server logs and technical data as part of routine infrastructure maintenance. All infrastructure partners are bound by strict data processing agreements and are prohibited from accessing or using player data for any purpose beyond the provision of hosting services.

3.4 Game Software Providers

When you play games provided by third-party studios — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — limited technical session data (such as a pseudonymous session token) is shared with that provider to enable the game to function. Game providers do not receive your full identity data, payment details, or contact information.

3.5 Legal and Regulatory Disclosure

elon bat may be required to disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required by applicable law or in response to a valid legal order. In such cases, elon bat will disclose only the minimum amount of data required to comply with the legal obligation and will, where permitted by law, notify the affected player of the disclosure request.

3.6 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring involving elon bat, player personal data may be transferred to the successor entity as part of that transaction. In such circumstances, players will be notified of the transfer and the successor entity will be required to honour the commitments set out in this Privacy Policy.

4. Cookies & Tracking

elon bat uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraudulent activity, and understand how players navigate the site. A cookie is a small text file placed on your device by your web browser when you visit elon-bat.com. Cookies do not contain your payment data or passwords.

4.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without breaking core site functionality.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players use elon-bat.com — which pages are most visited, how long sessions last, and where technical errors occur. This data is used to improve platform performance. No personally identifiable information is transmitted via analytics cookies.
• Functionality Cookies: These cookies remember your optional preferences, such as your preferred game category, notification settings, or responsible gaming limit selections. They improve your experience on return visits.
• Security Cookies: These cookies support our fraud detection systems by identifying unusual device or behaviour patterns during a session. They do not track your activity across external websites.

4.2 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Performance and functionality cookies can be disabled without affecting your ability to place bets or access your account, though some personalisation features may be lost. Instructions for managing cookies in common browsers are available on the respective browser's support pages.

4.3 No Third-Party Advertising Cookies

elon bat does not place third-party advertising or cross-site tracking cookies on your device. No advertising network, data broker, or retargeting platform receives tracking data derived from your visit to elon-bat.com.

5. Data Retention

elon bat retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is the longer. The following general retention periods apply:

When the applicable retention period expires, elon bat securely deletes or anonymises personal data so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data (such as aggregate betting statistics) may be retained indefinitely for business analytics purposes, as it no longer constitutes personal data.

6. Your Privacy Rights

As an elon bat player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request" and your registered account username. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

6.1 Right of Access

You have the right to request a copy of all personal data that elon bat holds about you. This includes your registration data, transaction history, KYC documents on file, support correspondence, and game history. We will provide this data in a structured, readable format.

6.2 Right to Rectification

If any personal data held by elon bat is inaccurate or incomplete, you have the right to request that it be corrected. Minor details such as email address or phone number can be updated directly from within your account settings. Corrections to identity data (full name, date of birth) require submission of updated supporting documentation.

6.3 Right to Erasure

You may request the deletion of your personal data. elon bat will honour such requests where there is no overriding legal obligation to retain the data. Please note that financial transaction records, KYC documents, and certain account data are subject to mandatory retention periods under anti-money-laundering regulations and cannot be deleted on request during those periods. Where erasure is not possible in full, we will inform you of the specific data categories and legal reasons for retention.

6.4 Right to Restrict Processing

In certain circumstances — for example, while you contest the accuracy of data we hold, or while we are assessing a legitimate interests objection — you may request that we restrict the processing of your personal data to storage only. During a restriction period, your data will not be used for any active processing purpose.

6.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. If you raise a legitimate interests objection, we will cease processing unless we can demonstrate compelling grounds that override your interests, or unless processing is necessary for the establishment or defence of a legal claim.

6.6 Right to Withdraw Consent

Where elon bat processes your personal data on the basis of your consent (for example, sending you promotional emails about BPL cricket betting offers or casino promotions), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. You may unsubscribe from marketing communications at any time by contacting [email protected].

7. Data Security Measures

elon bat takes the security of your personal data seriously and implements technical and organisational measures proportionate to the risk of processing. The following security controls are in place across the elon bat platform:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and elon-bat.com is encrypted in transit using industry-standard 256-bit SSL/TLS protocols. You can verify this by checking for the padlock icon and "https://" prefix in your browser's address bar.
• Encrypted Password Storage: Player passwords are hashed using a strong, salted hashing algorithm before storage. Passwords are never stored in plain text, and elon bat staff cannot retrieve your plain-text password under any circumstances.
• Access Controls: Access to personal data within elon bat's internal systems is restricted on a strict need-to-know basis. Staff are granted the minimum level of data access required to perform their role, and all internal access is logged and subject to regular audit.
• Intrusion Detection: elon bat's server infrastructure is monitored continuously by automated intrusion detection systems. Anomalous access patterns trigger immediate alerts to the security team for investigation.
• PCI-DSS Compliant Payment Processing: Card payment processing is delegated to PCI-DSS Level 1 certified third-party processors. Full card numbers and CVV codes are never transmitted to or stored on elon bat servers.
• Regular Security Reviews: elon bat conducts periodic security reviews of its infrastructure, data handling processes, and access control frameworks to identify and remediate vulnerabilities proactively.

While elon bat takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, elon bat will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

7.1 Your Role in Account Security

You play an important role in keeping your account data secure. You should choose a strong, unique password for your elon bat account, never share your login credentials with any third party, and log out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, contact elon bat support immediately at [email protected] so that your account can be secured.

8. Policy Updates & Contact

elon bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. The effective date at the top of this page will be updated whenever a material change is made. For significant changes — such as a new category of data being collected, a new disclosure to a third party, or a change to the legal basis for processing — elon bat will notify registered players via the email address on file at least 14 days before the change takes effect.

We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled. Your continued use of the elon bat platform following the publication of any revised Privacy Policy constitutes your acceptance of the revised terms.

8.1 Children's Privacy

The elon bat platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on elon bat, please notify us at [email protected] and we will investigate promptly.

8.2 Links to Third-Party Sites

The elon bat platform does not contain links to external third-party websites. This Privacy Policy applies solely to data collected through elon-bat.com. elon bat is not responsible for the privacy practices of any third-party services or platforms that may be referenced in the context of payment methods (bKash, Nagad, Rocket, etc.) or game providers. Players are encouraged to review the privacy policies of those third parties directly.

8.3 Contact Details

For any questions, concerns, or requests relating to this Privacy Policy or the personal data that elon bat holds about you, please contact our privacy team. We are available 24 hours a day, 7 days a week, 365 days a year in Bangladesh Standard Time (BST, UTC+6).

Contact email for privacy matters: [email protected] (plain text — not a clickable link).

Please include "Privacy Policy Query" or "Privacy Rights Request" in the subject line of your message, along with your registered username, so that your query can be routed to the appropriate team member without delay.